Shipping policy

All orders are processed within 1–2 business days. You'll receive a confirmation email with tracking information as soon as your order ships.

Products: Hair tools, spa accessories, makeup tools (most items) are Shipped From our

US warehouse, estimated time of delivery : 5–9 business days

Product: Silicone Ice Face Roller is ships International estimated time of delivery : 5–13 business days.

Delivery times are estimates and are not guaranteed. Occasional delays can happen due to customs, weather, or carrier issues.

Free shipping is offered on all US orders.

International Shipping, At this time, we only ship within the United States.

Once your order ships, you'll receive a tracking number by email. Please allow 24–48 hours for tracking information to update.

If your tracking shows delivered but you haven't received your package, please contact us at chillbeauty2026@gmail.com within 7 days so we can help investigate.